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Privacy Policy

Privacy Policy for Xmisty (xmisty.store)

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At Xmisty, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) in the UK and EU.

 

1. Data Controller
Xmisty is the data controller for your personal data. For any questions regarding this policy, you can contact us at:
Email: info@xmisty.store

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2. Information We Collect
We collect personal information that you provide to us, including:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information

  • Order history

  • Any custom information you share for digital products or designs

 

3. How We Use Your Data
We will use your data for the following purposes:

  • Processing and fulfilling your orders

  • Managing payments and refunds (where applicable)

  • Providing customer service and support

  • Sending updates and promotional offers (if consent is given)

  • Complying with legal obligations

 

4. Legal Basis for Processing Data
We collect and process personal data based on the following legal grounds:

  • Performance of a contract (fulfilling your order)

  • Legitimate interest (improving our services and marketing)

  • Consent (for marketing communications)

  • Compliance with legal obligations

 

5. Data Retention
We retain your personal data only as long as necessary for the purposes described above, including for legal, tax, and accounting requirements.

 

6. Sharing Your Data
We do not share your personal data with third parties except where required to process your order (e.g., payment processors, delivery services), or if required by law.

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7. Your Rights Under GDPR
You have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request corrections to your personal data if it is inaccurate.

  • Right to Erasure: Request that we delete your personal data, subject to legal obligations.

  • Right to Restrict Processing: Request that we limit the processing of your data.

  • Right to Data Portability: Request that we provide your data in a portable format.

  • Right to Object: Object to the processing of your data in certain circumstances, such as for marketing purposes.

  • Right to Withdraw Consent: If we rely on consent for processing your data, you can withdraw your consent at any time.

 

To exercise any of these rights, please contact us at info@xmisty.store.

 

8. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

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9. No Refunds Policy
Please note that Xmisty does not offer refunds for digital products or custom designs. Once an order for a digital product or custom design is placed, it cannot be cancelled or refunded.

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10. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

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11. Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please review this policy regularly to stay informed of any updates.

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12. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Email: info@xmisty.store

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